The City of Dubuque’s Utility Billing office will be closed on Monday, August 21 due to new software implementation and staff training.

Utility bill payment options during this closure include: 

• Online at www.cityofdubuque.org/payment,
• By phone 24/7 by calling 563-589-4144 and then selecting option #1, 
• At the drop box outside the 13th Street entrance at City Hall (please do not put cash in the drop box, checks or money order payments only),
• Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001,
• Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.