The City of Dubuque Utility Billing Department will be temporarily closed to walk-in traffic on Thursday Feb. 9, due to inclement weather.

Utility bill payment options during this closure include:

  • Online at www.cityofdubuque.org/payment
  • By phone 24/7 by calling 563-589-4144 and then selecting option #1.
  • At the drop box outside City Hall at the 13th Street entrance (please do not put cash in the drop box, checks or money order payments only).
  • Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001.
  • Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

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